Frequently Asked Questions (FAQs)

We offer skilled nursing care (IV therapy, wound care, chronic disease management), home health aide services (personal care, meal prep, mobility assistance), and rehabilitation (physical & occupational therapy). Explore our services here.

We cover Allegheny, Beaver, Westmoreland, and Butler Counties, including Pittsburgh and surrounding communities.

Absolutely. All our nurses (RNs/LPNs) are state-licensed, therapists are certified, and aides undergo rigorous background checks, training, and supervision.

Yes! We’re a Medicare-certified agency and accept Medicaid and most private insurance plans. Contact us to verify your coverage.

We prioritize urgent cases and typically start care within 24–48 hours of receiving physician orders.

  • Home Health Aides (HHAs): Certified professionals who assist with medical needs (vitals, mobility) and personal care.

  • Personal Care Aides (PCAs): Focus on non-medical support (companionship, light housekeeping).

We strive to match patients with caregivers based on needs and personality. While we can’t guarantee requests, we’ll accommodate preferences when possible.

  • Caregiver training in infection control and emergency protocols.

  • Regular care plan reviews with nurses and physicians.

  • Family updates to monitor progress.

We offer 24/7 on-call support for urgent needs. Routine visits are scheduled Monday–Friday, with weekends available for critical cases.

Our Services

Skilled Nursing Care

Our registered nurses (RNs) and licensed practical nurses (LPNs) provide:
✅ Medication Management – Safe administration and monitoring
✅ IV Therapy & Infusions – Chemotherapy, iron therapy, antibiotics
✅ Chronic Disease Care – Diabetes, cardiac/pulmonary conditions, wound care
✅ Post-Hospital Recovery – Seamless transition from hospital to home
✅ Nutritional Assessments – Tailored dietary guidance

Home Health Aide/ Personal Assistant Services

Certified aides assist with:
✔ Personal Care – Bathing, grooming, hygiene
✔ Mobility & Safety – Transfer assistance, fall prevention
✔ Meal Preparation – Diet-specific meal planning
✔ Light Housekeeping – Laundry, tidying, errands

 

Rehabilitation Services

Physical Therapy (PT) – Regain strength and mobility with:

  • Post-surgical rehab (joint replacements)
  • Pain management (TENS, Annodyne therapy)
  • Balance & gait training
  • Lymphedema therapy
  • Occupational Therapy (OT) – Improve daily independence:
  • Adaptive techniques for self-care
  • Home safety evaluations
  • Cognitive support programs
Why Choose Us

Why Families Trust
Crystal Home Health Agency

✔ Skilled Nursing & Specialized Care – IV therapy, wound care, chronic disease management
✔ Rehabilitation Services – Physical & occupational therapy
✔ Dedicated Home Health Aides – Daily living assistance with dignity
✔ Medicare-Certified & Insured – Accepting Medicare, Medicaid, and private insurance

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